FAQ's

How do I place an order and pay Cash on Delivery (COD)?

Website Link: https://anniecurli.com/
Once all items you wish to purchase have been added to your cart, follow the steps below to pay with Cash on delivery:

1. Click "Proceed to Checkout".
2. Fill in the “Contact Information". Click "Continue to Shipping Method".
3. Fill in the “Billing Information" and "Shipping Method" forms.
4. In the Payment Information form, “Cash on Delivery” will be selected by default.
5. To confirm your order click on “Complete Order”, note your Order Number which will be provided to you at the "Thank You" page.
6. Your package will be delivered via courier before or on the expected delivery date.

Note: account creation is not compulsory to place the order.

How can I be sure that I've made my purchase?

Once you have placed your order, you will receive a confirmation email & SMS. If you do not receive an email, contact our customer service.

There’s a missing item in my order, what should I do?

If there is any missing item(s), please contact us at contact@anniecurli.com or 

Call +92 331 8862640

How do I track my order status?

The order tracking status will be emailed to you. If you wish to know more about the order status, you may please follow the tracking link.

 

Can I cancel my order?

Unfortunately, we are unable to cancel an order once it has been placed. We do our best to ensure fast delivery and it would be advisable to check your order before placing

What if I found any discrepancy in my order/product?

First, we’ll try to arrange the same article for you depending upon the availability on the website, otherwise.

In case of article unavailability, voucher of paid amount will be issued valid for online store only, which can be used instantly or in the future.

Can an order be available for store pickup?

Unfortunately, we do not offer store pickups yet.